Tips for Tenants: Blooms and Business
Spring has sprung! This Tips for Tenants provides a few helpful reminders to our current tenants.
Friendly Reminders:
Time for a spring refresh? Please take a look at the below reminders to help keep our properties and your stores in tip top shape:
- Don’t wait to call! If you see a maintenance issue, call our property management team right away. The sooner we hear about an issue, the sooner we can take care of it.
- Be courteous and clean: Please be courteous and keep the dumpsters clean. When trash piles up, we need to call someone and that effects other initiatives at the property.
- Windows: Have you cleaned your windows lately? Make sure to keep them sparkling for the spring.
- HVAC: Be sure to check your HVAC systems and conduct any necessary servicing.
- Employee Parking: Please instruct all staff to leave the closest parking spots in front of the store for guests. This is prime real estate and encourages more visitors to stop by.
- Signage: Check and repair any exterior signage – this keeps the center looking great for guests.
Reviews Matter
Did you know how important customer reviews are? The impact of authentic consumer reviews are growing. More and more individuals (>50% depending on the industry) turn to online reviews to validate purchasing decisions.
How can you get more reviews?
Offer customers incentives in exchange for a review! This could be a small free gift or a discount on their next purchase.
Refresh your Contact List
Have questions about the property or your suite and don’t know who to reach out to? Make sure you have the most up-to-date contacts below:
Property Management
For questions regarding the property and maintenance requests, please contact:
Jeff Wright | Senior Property Manager | jwright@broadreachretail.com | 443.800.3234
Alex Kipp | Assistant Property Manager | akipp@broadreachretail.com | 301.955.6195
Leasing
For questions regarding your lease or lease terms, please contact: leasing@broadreachretail.com
Accounting
For questions regarding accounting and CAM, please contact:
Glenda Neal | Property Accountant | gneal@broadreachretail.com | 443.775.3154
For questions regarding payment delivery, please contact:
Steve Ferciot | Property Administrator | sferciot@broadreachretail.com | 443.784.6592
Marketing
Please send any pictures or event information to marketing, so we can share your successes!
Christina Carr | Director of Marketing | ccarr@broadreachretail.com
Print this and keep it as a resource
Looking to print this tips for tenants to hang in your office? Find the PDF version here: